OUR COMMITMENT TO PRIVACY

HELLO AUS respects your privacy and it is important to us to keep all of your personal details secure and confidential. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
In this Privacy Policy "we", "us" and "our" means HELLO AUS of PO BOX 59, Brighton Victoria, 3186, Australia.

The Information We Collect

This notice applies to all information collected or submitted on the helloaus.com.au website. On some pages, you can contact us for a quote, booking, make requests, and register to receive materials. The types of personal information collected at these pages are:

    Name
    Address
    Email address
    Phone number

Where we ask you for information, we will endeavour to highlight which information that we require and is mandatory and which information is optional.

The Way We Use Information
We use the information you provide about yourself when requesting a quote or booking for our tours to fulfil our criteria. HELLO AUS does not share this information with outside parties except to the extent necessary to process and complete that booking process.

Your personal details will not be sold, exchanged, or disclosed unless required by law.

We may also keep and file all personal information you send to us.

Any email address given can be used for purposes including contacting you for reviews of your quote, tour and letting you know about tours, sales and promotions that may be of interest to you.

You can register with HELLO AUS'S website if you would like to receive newsletters or updates on our new tours and services. Information you submit on our website will not be used for this purpose unless you fill out the appropriate sign up or application form.

When you are travelling with us, we may take video and images of you that may be used in brochures, in our advertising or on our website. All participants of HELLO AUS tours authorise us to use his/her image (such as a photograph, videotape, film or pictorial representation or recorded voice). If you do not wish for this to happen please notify us in writing at info@helloaus.com.au. or to the Marketing Coordinator, PO BOX 59, Brighton Victoria, 3186, Australia.

HELLO AUS never uses or shares the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. If you wish to be removed from our mailing list, please send us an email with the word 'Unsubscribe' in the subject with a brief reason why, so that we know how to improve our service.
 

Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, HELLO AUS has put in place appropriate physical, electronic, managerial procedures and systems to safeguard and secure the information we collect online.
 

Revisions to this Privacy Policy
HELLO AUS reserves the right to make revisions to this Privacy Policy. We will contact you to alert you when any such revisions have been made.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us on 1800 966 888 or send us an email at info@helloaus.com.au